Privacy policy
1. Information collected
MS MAHE AUTOMOBILES may collect basic details such as your name, contact number, email address, vehicle information, and relevant service history shared voluntarily while booking or availing services.
Additional contextual information, such as preferred timings, payment references, or specific concerns mentioned during service requests, may also be recorded as part of internal job documentation.
2. How information is used
Collected information is primarily used to schedule service slots, prepare job cards, communicate status updates, share basic invoices or estimates, and follow up on important maintenance reminders where appropriate.
Internal records may rely on this information for quality monitoring, service planning, and to understand frequently occurring issues across vehicle types or usage conditions.
3. Sharing & disclosure
MS MAHE AUTOMOBILES does not sell customer data to third parties. Limited sharing may occur with vendors or service partners strictly to fulfil specific service tasks or procure parts.
Where government authorities or regulators require information in accordance with applicable law, relevant records may be shared as required.
4. Data retention & security
Records may be retained for as long as reasonably necessary to support service history, resolve disputes, comply with legal requirements, or maintain operational logs.
Reasonable measures are taken in good faith to protect information from unauthorised access, although no method of storage or transmission is entirely risk-free.
5. Your choices
Customers can request updates or correction of their contact details by reaching out to the workshop using the communication channels in the contact section of this site.
If you prefer not to receive non-essential follow-ups, you may indicate this preference at the time of interaction, subject to legal or regulatory communication obligations.
This privacy policy is a general template and does not constitute legal advice. Local requirements or future changes in operations may require updates or formal legal review.
Terms & conditions
1. Scope of services
Services offered by MS MAHE AUTOMOBILES include vehicle inspection, repairs, maintenance, accessory installation, and sale of related products, subject to availability and workshop capacity.
Specific services for individual vehicles are confirmed at the time of job-card creation and may be updated with your consent if additional work is required.
2. Estimates, pricing & payment
Indicative estimates may be shared before work begins based on visible issues and expected parts. Final billing may vary if further problems or required components are identified during the job.
Payment is typically due at the time of vehicle delivery. Accepted modes, any credit arrangements, and documentation such as invoices or receipts are communicated at the workshop.
3. Parts & warranties
The workshop may use a mix of OEM and high-quality aftermarket parts depending on availability, customer preference, and vehicle requirements. Warranty terms, if any, are governed by manufacturer or supplier policies.
Where customer-supplied parts are used, responsibility for their performance is limited, and only fitting-related workmanship may be considered subject to workshop discretion.
4. Vehicle responsibility
Reasonable care is taken in handling vehicles within the premises. However, certain external events or factors beyond reasonable control may still pose risk and are addressed as per applicable law and workshop policies.
Customers are encouraged to remove valuables from vehicles and to review exterior condition during handover and collection alongside the workshop team.
5. Limitations & changes
All services are subject to tools, equipment, and staff availability, as well as suitability of work for specific vehicle conditions or modifications already present.
This terms and conditions overview is a general outline and may be updated over time. Customers may confirm any specific policy at the workshop during booking or handover.
This terms and conditions section is a general informational template and should be reviewed, customised, and validated with professional legal input before being treated as a binding policy.
